Cyber Security

Protecting online applications

When you apply online for Monroe Savings Bank products, we'll ask you for some personal information. To keep your information private, it's sent to Monroe Savings Bank in a secure session, using Secure Socket Layer (SSL) technology. SSL is a security protocol for transmitting information online.

Many web browsers support SSL, and many websites use it to securely obtain confidential user information, such as credit card numbers. SSL technology scrambles or encrypts information as it moves between your computer's browser and Monroe Savings Bank computer systems.

Encryption

Encryption—also called a secure session—makes information unreadable to anyone who doesn't have the decryption key.

How to tell whether your online session with Monroe Savings Bank is secure:

  • An unbroken key or a locked padlock icon will appear at the bottom of your browser window.
  • The website address will display "https" at the top of your browser window.
  • We'll ask you to enter a user ID and password to gain access to the site.

Firewalls and activity logs

A firewall acts as a barrier between the internet and the Monroe Savings Bank internal network system, permitting only certain traffic to pass in and out. To make sure that only authorized users have access to our systems, Monroe Savings Bank conducts regular reviews of activity logs.

Email

Email transmitted across the internet is normally not protected and may be intercepted and viewed by others. That's why you should never send confidential or private information by unsecured email to Monroe Savings Bank. We'll never ask you to send confidential information, such as your logon ID, password, account numbers or Social Security number to us by email.

Sometimes we'll save your email—and our replies—to make sure we've given the best answers to your questions and requests. This also lets us comply with legal and regulatory requirements and helps us provide you with the perfect client experience.

Virus protection

Monroe Savings Bank uses the most up-to-date technology to protect our internal systems and your personal financial information from computer viruses. To protect your personal system, consider the following measures:

  • Buy and install antivirus software, such as McAfee's VirusScan or Symantec's Norton AntiVirus, to find and remove potential viruses on your computer.
  • Consider buying antivirus software that automatically scans for virus updates whenever you go online. If your software doesn't have this feature, update your antivirus software at least weekly by contacting your antivirus vendor to get the most current antivirus signature files.
  • Never open email attachments from senders you don't know. Simply delete the messages altogether.
    Use caution with email attachments, even if you know the sender. If you weren't expecting the message or if you have any suspicions, contact the sender to make sure they sent the message.

Report suspicious activity

If you receive a suspicious email or see something out of the ordinary on our website, please call us immediately at 856-629-6439

Report phishing

Just a friendly reminder: Monroe Savings Bank never uses email or text messages to ask for your confidential information.

Report suspicious email that uses the Monroe Savings Bank brand by calling us at 856-629-6439

Together we can make a difference

The power and convenience of online banking has brought major benefits—as well as new and more complex security challenges. We realize that online security is a shared responsibility.

By using advanced technology on all of our systems and keeping you informed of strategies to help protect your confidential information and we're confident that together we can minimize your security risks and continue to provide a seamless and rewarding online banking experience

 

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