Privacy Policy

 

Monroe Savings Bank (“we,” “us,” or “our”) is committed to protecting the privacy of our customers and users.

This Privacy Policy describes how we collect, use, and share information obtained through our website, mobile application and related services (collectively, the “Services”).

This Privacy Policy should be read in conjunction with our Consumer Privacy Notice, which is provided in accordance with
federal law.


Print out Privacy Policy

Information We Collect

  • Information you provide to us on applications, forms, or through your use of our Services, such as your name, address, telephone number, email address, Social Security number, account numbers, and login credentials.
  • Information about your transactions with us or others, including account balances, payment activity, and transaction history.
  • Information collected when you access our Services electronically, including your device type, operating system, browser type, IP address, and usage data such as session activity and log information.
  • Information about your device’s location, including approximate or precise location derived from GPS, Wi-Fi, or IP address, when you use our mobile application.

How We Use Information

We use the information we collect to:

  • Provide financial products and services to you
  • Process transactions and maintain your accounts
  • Verify your identity and authenticate access
  • Detect and prevent fraud, unauthorized transactions, and other risks
  • Comply with applicable laws and regulations
  • Improve our Services and enhance user experience

Location Information

Location information may be used to provide Services, such as identifying nearby branches or ATMs, and to support fraud prevention and security monitoring. Location data is collected only with your permission and may be controlled through your device settings.


How We Share Information

We may share information about you as permitted by law, including as described in our Consumer Privacy Notice.

For Our Everyday Business Purposes Such as to process transactions, maintain accounts, respond to court orders and legal investigations, or report to credit bureaus.
With Service Providers  

We may share information with companies that perform services on our behalf, including core banking providers, digital banking platforms, payment processors, and fraud detection providers. These companies are required to protect your information and use it only for authorized purposes.

For Legal and Regulatory Compliance We may disclose information to comply with federal and state laws, regulations, subpoenas, or court orders, or to protect against fraud and security risks.

 

We do not disclose nonpublic personal information to nonaffiliated third parties except as permitted by law.


How We Protect Information

We maintain physical, electronic, and procedural safeguards that comply with federal standards to protect your personal information.

These measures include encryption, secure access controls, and monitoring systems designed to prevent unauthorized access.


Data Retention

We retain information about you for as long as necessary to provide our Services, comply with legal and regulatory requirements, resolve disputes, and enforce our agreements.


Your Choices and Controls

  • Location Permissions: You may enable or disable location access through your device settings
  • Account Information: You may contact us to update or correct your information
  • Privacy Rights: For additional information about your privacy rights, please refer to our Consumer Privacy Notice

Children’s Privacy

Our Services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.


Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices of those websites.


Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised effective date.


Contact Us

Monroe Savings Bank
114 South Main Street, Williamstown, NJ 08094
(856) 629-6439
support@monroesavings.com
monroesavings.com

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